Google My Business is the leading online review platform. Facebook, Yelp, and Tripadvisor are other most popular review places, but Google holds the first place. Moreover, unlike others, Google reviews can show up in the search results. That’s both an advantage and a disadvantage for your business. If you have satisfying reviews, they can help you to grow your business. Yet, you can easily lose your reputation and credibility if a few fake reviews show up in the search results. In such a case, people immediately search for ways to remove unfair Google My Business reviews. However, Google doesn’t always approve your all requests. Google only helps you if a review violates the Google review policies.
Google has its own policies, and they clearly say that they don’t care about your removal request if it doesn’t violate their policies. It means that you can’t get rid of a review just because you disagree with it or don’t like it. Yet, there could be some reviews that are fair but harmful to your reputation. The best thing you can do in such a case is to contact the reviewer and request an update. It won’t be as easy as it looks, but you should do your best and don’t forget that it is the only thing you can do.
Google review policies contain a lot of types of fraud and fake reviews such as spam content, illegal and restricted content, terrorist content, sexually explicit and offensive content, and so on. If you think that a review contains one or more of these statements, you have the right to report it. Google’s review removal process is pretty easy.
If you want to flag a review:
If you are still having problems, you can get more help here. Google examines your request for a couple of days, and they remove the review if it violates their policies. Keep in mind that you’re responsible for reading their policy before flagging a review. If you want to convince Google My Business Team to approve your review removal request, you should learn their policies better than them. Don’t you know why you want to remove a review? Then, nobody can help you with it. Maybe you think that you have enough time and want to do this on your own, then you should be a master of it. Otherwise, you can’t get rid of fake reviews, and they continue to undermine your success.
There is also another way out if you don’t think that you don’t have enough time and energy for that. Objection AI is in constant development to help you with removing fake reviews. It monitors your business, detects objectionable content, and then removes detected fake reviews automatically. Let’s learn from Ramsey Karame, the co-owner of Chicken Maison. We helped him to take down 140+ fake reviews over a short time, and he said that doing this with an agency would be very expensive for him. You can read his story or watch the following video to learn more.