GlassDoor Reviews Matter.
Bad Glassdoor Reviews can and will impact your ability to recruit amazing talent and get past customers doing LOTS of due diligence.
Fortunately they can be removed. If you want your bad Glass Door reviews removed, contact us immediately.
Why does Glass Door matter?
Glassdoor is a professional website that has been used to help people find jobs and help employers find new talent. There are millions of job listings and summaries about different companies. Some of the information contained on Glassdoor includes salary reports, reviews of company benefits, and photos of respective office locations.
Company reviews are an essential feature of Glassdoor. They allow anonymous reviews of companies to be posted and shared on their site. Thousands of people write reviews that are uploaded every day.
While there are plenty of positive reviews, there are also several negative reviews that are posted and made available to the public. These reviews are seen by job seekers, company representatives, competing firms, and even potential customers
Glassdoor has Content Guidelines
There are guidelines that Glassdoor reviewers have to follow. They are not allowed to make defamatory remarks or share insider information. Company representatives will verify email addresses and the reviewer’s relationship with the company before any reviews are posted on their site.
It’s virtually impossible for every company to have nothing but good reviews. Every business is going to have a few bad reviews now and then. Some of them are legitimate, and others are written out of spite. No company wants bad publicity, but negative reviews can point out problem areas in a company that needs to be addressed.
Negative reviews harm business. The bad reviews a company has, the more it is seen as a company to stay away from. Individuals and other prospective business partners tend to stay away from companies that have a lot of negative reviews.
When human resources representatives view negative reviews on Glassdoor, they can look at them and try to find ways to turn things around. It might be a good time to sit down and review current policies and employee satisfaction surveys. Sometimes just listening to what employees have to say and making necessary changes can improve morale and decrease the number of negative reviews a company receives.
Many people use reviews to determine whether or not to apply for jobs at particular companies or conduct business with them. The lower a company is rated, the less likely people are to even bother with them.
Taking Action to Remove
Glassdoor doesn’t allow negative reviews to be removed unless there are legal reasons to delete them. There are a few ways that you can take action to bring questionable reviews to their attention. However, this doesn’t guarantee that such reviews will be removed.
1. Flag questionable content. You can flag content on Glassdoor that is considered questionable. This includes remarks which may be construed as defamatory or misleading. Moderators can flag questionable content and will review it to determine whether or not the post should be removed.
2. Respond to negative reviews. If you are receiving an unusual amount of negative reviews on your Glassdoor page, you can take proactive steps by responding to them in a timely manner. Read each review carefully so that you understand what is said and the reasons behind such remarks. If the complaints are legitimate, you can respond to them tactfully.
Never respond to a negative review with anger or by making threats. This can only make the situation worse. Taking the time out of your busy schedule to respond personally to negative reviews can show a more human side of your company. It can make people feel like you care, and that you genuinely care about their concerns and want to do everything in your power to improve the situation.
Don’t forget the positive reviews
You should also respond to positive reviews. Thank people for their comments, no matter what was written. Take suggestions with a grain of salt. Some of them can help you save time and money and improve productivity or morale. No idea should ever be quickly dismissed or ignored.
You can also take some time to review your Glassdoor profile. Information should be updated. Any outdated content or broken links should be removed. You can post positive things like revenue growth numbers or pictures of recent volunteer activities. Portraying your company in a positive light doesn’t mean that there are only positive things, but it gives people more reasons to pursue your business as a potential employer and business partner.